Shipping policy
Shipping Policy
Last Updated: 26-05-2026
Thank you for shopping with MyVastuAura. We are committed to delivering your orders safely and efficiently. Please read our shipping policy below to understand how we process and ship your orders.
Order Processing
All orders are processed within 2–3 business days after the order is placed and payment is successfully received.
Orders placed on weekends or public holidays will be processed on the next business day.
Once your order has been processed and shipped, you will receive a confirmation email or message containing your tracking details.
Shipping Time
Estimated delivery times may vary depending on your location:
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Metro Cities: 3–7 business days
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Other Cities & Towns: 5–10 business days
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Remote Areas: 7–12 business days
Please note that delivery timelines are estimates and may occasionally be affected by factors beyond our control, including weather conditions, courier delays, or public holidays.
Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before payment.
We may offer free shipping on selected products, promotions, or minimum order values from time to time.
Order Tracking
Once your order has been shipped, tracking information will be shared via email, SMS, or WhatsApp (where applicable).
You can use the tracking details provided to monitor your shipment's progress.
Delivery Attempts
Our courier partners may attempt delivery multiple times. If delivery cannot be completed due to incorrect address details, unavailable recipient, or repeated failed delivery attempts, the package may be returned to us.
Additional shipping charges may apply for re-shipping returned orders.
Address Accuracy
Customers are responsible for providing accurate shipping information during checkout.
MyVastuAura is not responsible for delays or delivery issues resulting from incorrect or incomplete addresses.
Damaged or Lost Packages
If your order arrives damaged or if you believe your package has been lost during transit, please contact us within 48 hours of delivery or expected delivery date.
Please provide:
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Order Number
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Photos of the damaged package/product (if applicable)
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Details of the issue
We will work with the courier partner to investigate and resolve the matter as quickly as possible.
Contact Us
If you have any questions regarding shipping, please contact us:
Email: info@myvastuaura.in
Phone/WhatsApp: +91 6289210626
MyVastuAura
Beautiful Essentials for Every Home